FAQ
Frequently Asked Questions About Smart Cooler Vending with Nova MicroMarket
Installation is completely free for qualified sites, as the revenue will cover our machine, inventory, and operational costs. If you meet basic power and foot traffic requirements, we’ll cover setup and stocking.
Our standard term is 1 year, but you can cancel anytime with 30 days’ notice. We offer that because we’re confident our service earns trust; it doesn’t demand it.
Nova covers all theft, damage, and maintenance under our service agreement. You’re never liable for cooler malfunctions or loss.
They simply tap a credit card, debit card, or mobile wallet. No cash, no app required. Checkout completes in under five seconds.
Yes! Whether it’s energy drinks, local brands, or dietary preferences (keto, vegan, etc.), we tailor inventory to your audience.
Coolers are refilled 1–3 times per week depending on demand. We monitor inventory remotely and dispatch restockers as needed.
We provide contact information on the cooler for customers to report issues. Verified errors are refunded within 1–2 business days.
None, our AI coolers are 100% self-service. We handle setup, stocking, service, and customer support.
Just a standard 120V outlet and a 3 ft × 3 ft footprint. No plumbing, construction, or renovations required.
Perishables are stocked with sell-by monitoring. Expired or slow-moving items are removed by our team—you don’t handle any product.
We currently serve locations within 30 minutes of Malden, including Boston, Cambridge, Somerville, and nearby towns. Larger sites beyond this area may qualify—just ask.
Ready to Modernize Your Space?
Add a premium micromarket to your property—fully stocked, supported, and installed at no cost.